There should be new email templates to notify students of their bookings' status:


Takeover Pending

  • After staff help students finish applying for takeover request, both students will receive the takeover pending email
  • Email Subject: Respond to takeover to your booking at *|PROPERTY__NAME|* in *|CITY__NAME|*


Takeover Confirmed

  • After both students have accepted the takeover request within the required time, both of them will receive the takeover confirmed email
  • Email Subject: Your takeover is confirmed for *|BOOKING__BED_NAME|* at *|PROPERTY__NAME|*


Takeover Expired

  • If any student’s booking is timed out or any student cancels the takeover request, both students will receive the takeover expired email
  • Email Subject: Your takeover expired for *|BOOKING__BED_NAME|* at *|PROPERTY__NAME|*