Adding different text comments to different options and a restriction to reduce the chance of mishandling.
Scope: Before check-in cancellation
- When staff come into the refund modal first time, the dropdown related to the different payment items will display “Selection an option” by default
- If any payment item has no option selected, the button “Next” will be grey and not clickable
- If the “Next” button is clicked, there is a modal coming up
- Text: Please complete the selection for the different payment items
- If the “Next” button is clicked, there is a modal coming up
- Add explanatory information below the different options in the drop-down box
- Transfer to Amendment Credit
- Text: The amount paid in the payment item will be transferred to the amendment credit balance
- Keep Charge
- Text: The payment item will still be charged from the student
- Waived
- Text: No amount paid in the payment item and no amendment credit transferred.
- Transfer to Amendment Credit