When will the 'Cancel Rollover' button display in the more option list?

  • When the booking is created by using the 'Rolling' tenancy option

    •  Bookings that are created by using ‘fixed term’ tenancy option or fully customized tenancy option will never see this button
  • Besides, the booking status is 'Booking Confirmed' or 'Booking Completed' or 'Resident'
  • And there is no rollover booking after current booking
  • Or the rolling booking has not been cancel rollover before


What will happen after 'Cancel Rollover'?

  • Current booking' booking status will NOT be impacted
  • The indefinite 'blocked' bed status after current booking will be removed
  • The end date of the current booking will be displayed when student log in Student Portal
  • The reminder bar for rollover booking will not be displayed on booking details page
  • The booking will not show in ‘Rollover Booking Reminder’table on the Dashboard page


Note: after 'Cancel Rollover', you are still allowed to create rollover booking only when

  • Current booking's status is still 'Resident'
  • There is no other bed status for this bed after the tenancy option end date